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One-Time Offer! Grocers Have a Unique Opportunity to …

One-Time Offer! Grocers Have a Unique Opportunity to Reset Promotions. The Covid-19 pandemic and economic turmoil have changed consumer behavior, allowing grocers to …

Actived: 9 days ago

URL: https://www.bain.com/insights/one-time-offer-grocers-have-a-unique-opportunity-to-reset-promotions/

BAIN CUSTOMER STRATEGY & MARKETING BRIEF

members might get time-limited coupons, which helps Starbucks raise store use during non-peak periods. Nearly one-fourth of the chain’s in-store purchases in the US …

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Turning Rewards into Loyalty Bain & Company

Brief. Turning Rewards into Loyalty. en. When Marriott International announced it was buying the Starwood chain of hotels, many members of the Starwood loyalty program …

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How to Turn Rewards into Customer Loyalty Bain & …

Starbucks collects data on its customers’ demographics, their payments and transactions, their beverage preferences, and more. Using geolocation technology, its mobile …

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Curing the Discount Disease in Soft Goods Retail Bain

The human element cannot be ignored in the execution of promotions either. In one test we observed, a highly promotional retailer was presented with some head-scratching …

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BAIN RETAIL HOLIDAY NEWSLETTER

plexity and operating costs. These disruptive strategies have paid off: T.J.Maxx’s stock price has jumped about 80% over the last 5 years, Aldi is set to grow its US …

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The Consumer of the Future Part I: Impact of today's

-Dust off the 80’s playbook -Drive simplicity-speed through repeatable models-Increase focus on margin by aggressive cost and cash flow management.

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BAIN RETAIL HOLIDAY NEWSLETTER

this year. Best Buy kicked off its weekend sales online before stores even opened. Target updated its price-BAIN RETAIL HOLIDAY NEWSLETTER Issue 3 | 2015−2016 …

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Building the Retail Bank of the Future Bain & Company

Building the Retail Bank of the Future. en. Retail banking has already become a digital business, spurred by the rapid spread of broadband access and affordable smart …

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Mobile Payments: Finally Ready to Take Off

In-store mobile payments are relatively small today, with only 3% to 7% of consumers using their phones to buy coffee, books or other physical goods in stores. But …

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CUSTOMER LOYALTY IN RETAIL BANKING: GLOBAL EDITION …

Page ii • Customers conducted more than 50% of their banking interactions through digital channels in 18 of 22 countries surveyed. • Mobile is the most-used

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Global Luxury Goods Worldwide Market Study th Edition

Off-price 75% Full-price •Online luxury shopping over-performing overall web sales (+20% vs 8%) •Off-price segment increases driven by “private sales”websites …

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Mobile payments: Finally ready to take off

rewards such as discounts, location-based coupons and better loyalty offers. Many in this group are willing to trade their personal data in exchange for better, more …

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Premium Products, Small Brands and New Retail

The main cause is a more competitive environment for food and beverage categories. There is now heavy competition from New Retail players, for example, and from popular …

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The Great Mobile Detour Bain & Company

In B2C, Geoworks is painting a vision that features permission marketing, which, for instance, would have french-fry coupons pop up on your cellular phone screen as …

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The Hidden "Run" on Banks Bain & Company

Your own bank manager can’t count on such loyalty in the year to come. In fact, if you’re like many bank customers, you’re quietly killing the bank manager’s business.

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As Insurance Platforms Take Hold, What Does Success Look

Members redeem Vitality points for gift cards and coupons. In India, Jio’s MyJio app offers customers a one-stop destination for broad set of offerings including …

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Merry mobile shopping: I want it, I want it now, and I'm

A Parks Associates study found that 43% of smartphone owners have used their phone to buy something in the past month. However, consumers aren't just using their phones …

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Customer loyalty in retail banking: Global edition 2014

1. Global loyalty trends. Customer loyalty as measured by NPS improved in 2014 from the previous year, as leading banks intensified their efforts to earn loyalty and …

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How Europe's grocers keep food sales fresh Bain & Company

And it has paid off: Revenue doubled between 2004 and 2006 in the store in Chemnitz, for example. The retailer can send specific coupons to Tesco customers …

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China’s E-Commerce: The New Branding Game

Full report. 1. Overview of China’s e-commerce market. Despite the decelerating growth of China’s overall economy, the country’s online retail penetration hit a new high …

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How global telcos can profit from India’s wireless experience

recharge coupons for several operators. Many Source: Ovum (Mobile Connections Forecast Pack, May 2010; mobile regional and country forecast pack: 2010–15, May 2010) …

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Holiday Pricing: Making Sense of the Madness Bain & Company

Holiday sales are growing in line with expectations, although the level of promotional activity raises questions about the most important outcome: profits. In this …

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Retail Holiday Newsletter 2015-2016 Issue 3

Together with 360pi, we compared actual price points across several categories and retailers this holiday season (see Figure 4). In a sample of more than 12,000 online …

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How Australia’s retailers can profit from the coming boom

The investment pays off in deeper trust and the ability to take full advantage of customer feedback—research shows that when online stores spotlight “most viewed …

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How global telcos can profit from India's wireless

For example, in 2009, Indian wireless ARPU averaged just $2.90 a month. Compare that with about $50 a month in the US, a little over $22 a month in Germany and nearly …

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